Privacy Policy

Effective date: August 6, 2026.

DJM Direct Service operates djmdirectservice.com. This Privacy Policy describes how personal information is collected, used, disclosed, and protected when you visit the website, communicate with us, or place an order.

Information we collect

Depending on how you interact with the store, we can collect contact details, billing and shipping information, order and transaction information, account information, customer-service communications, product interests, device and browser information, IP address, cookie identifiers, and website activity.

How we use information

• Process payments, orders, shipping, returns, and customer support.
• Operate, secure, troubleshoot, and improve the store.
• Communicate about transactions, policies, products, and services.
• Prevent fraud, abuse, security incidents, and unlawful activity.
• Comply with legal, tax, accounting, and regulatory obligations.
• Send marketing communications when consent or another lawful basis applies.

Shopify and service providers

Our store is hosted by Shopify. Shopify and other providers can process information for website hosting, payments, fraud screening, analytics, communications, shipping, support, advertising, and other business functions. These providers process information under their own terms and privacy practices or under agreements with us.

Cookies and similar technologies

The website can use cookies, pixels, local storage, and related technologies to operate essential features, remember preferences, understand use, prevent fraud, and support analytics or advertising. Browser controls and available store privacy controls can be used to manage certain technologies, although disabling essential cookies can affect functionality.

When information is disclosed

Information can be disclosed to Shopify, payment processors, carriers, warehouses, service providers, professional advisers, authorities when legally required, parties involved in a business transaction, and other recipients at your direction. We do not disclose personal information merely in exchange for money. Certain analytics or advertising activity can be treated as “sale,” “sharing,” or targeted advertising under some state laws.

Data retention and security

Information is retained for as long as reasonably necessary for the purposes described, including order support, legal obligations, dispute resolution, fraud prevention, and recordkeeping. We use reasonable administrative and technical measures, but no transmission or storage method is completely secure.

Your privacy choices

Depending on your location, you may have rights to request access, correction, deletion, portability, or information about certain disclosures, and to opt out of certain targeted advertising or sharing. We may need to verify your identity and can deny or limit a request where permitted by law. Authorized agents may submit requests when applicable.

Marketing

You can unsubscribe from marketing emails through the link in the message. Unsubscribing from marketing does not stop transactional or service communications related to an order or account.

Children

The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the store.

Changes to this policy

We can update this Privacy Policy to reflect operational, legal, or regulatory changes. The effective date will be revised when the policy changes.

Contact us

Privacy requests can be sent to Info@djmdirectservice.com, by phone at +1 646 655 7954, or by mail to 777 Cherry Tree Ct, Hanover, PA 17331, United States.