Tell us about the vehicle, the garage or the job.
Contact DJM Direct Service for product guidance, equipment compatibility questions, order support, delivery questions, returns or business purchasing. The more detail you provide about the vehicle and the work, the more useful our answer can be.
Get a clear route to the right answer.
Use the details below for product questions, order support, delivery questions, returns or business purchasing. For technical fit questions, include as much information about the vehicle and intended job as possible.
Info@djmdirectservice.com
Best for product fit questions, order details, returns, documents and anything that benefits from written information.
+1 646 655 7954
Use our phone contact when you want to discuss an automotive equipment question directly.
777 Cherry Tree Ct
Hanover, PA 17331
United States. Contact us before sending any return; return authorization and instructions should be confirmed first.
Start with the job you are trying to complete.
You do not need to know the exact product name. Tell us what you are working on and the constraints that matter.
Will this work for my vehicle?
Send vehicle details, required capacity, clearance or dimensions and the type of work you plan to do.
What suits my workshop?
Tell us the available floor space, power or air setup and the equipment you already use.
Where is my order?
Include your order number and the email or phone information used when the order was placed.
I need to request a return.
Contact us before shipping anything back so the request can be reviewed and return instructions confirmed.
Contact FAQ
These answers cover the information that helps us respond efficiently.
What should I include in a product compatibility question?
Include the exact equipment you are considering, what you need it to do, required load capacity, relevant dimensions and — when the equipment interacts directly with a vehicle — the year, make and model.
Can I contact you before placing an automotive equipment order?
Yes. Use the contact form for questions about intended use, workshop fit or choosing between equipment types. We would rather clarify the application before an order than rely on guesswork.
Where should I send a return?
Do not send a return without authorization. Contact us first so the return request can be reviewed and the correct instructions can be provided.
Can businesses or workshops contact you about larger equipment needs?
Yes. Select “Business / fleet inquiry” in the form and describe the equipment categories, quantities and intended use.
How can I send photos or supporting documents?
Start with the contact form or email Info@djmdirectservice.com. If supporting images, measurements or documents are needed, email is the clearest route.
Need help choosing garage equipment before you order?
Send the vehicle year, make and model when relevant, the task you need to complete, and any capacity, clearance, floor-space or workshop constraints.
